Ordering & Delivery
PRODUCTION TIME (CUSTOM ITEMS)
Standard Production (Free)
- production complete in 2-3 weeks. Courier delivery time is additional
- many items will be ready faster, some may take slightly longer.
- if you have a special date put this in the Special Instructions box at checkout.
Express Production (£19, about $24 US, per item)
- items will be ready to send in 10 working days (with another 3-4 days for delivery). If you need the item faster please email us first.
- if you have a special date, put this in the Special Instructions box at checkout. We will do our best to meet this deadline and let you know if we can't meet it. Email us if you want to check on firstname.lastname@example.org.
- Standard shipping using DHL GLobal is FREE (10-16 days)
- Add tracking (recommended) for £1.70 (USD 2.20)
- Express, fully tracked shipping (3-4 days) is £8.50 ($10.90) for one item for £13.50 ($17.30) for more than one item.
- if you order custom and ready made items at the same time, the ready-made items will be sent separately by standard free courier.
-You are responsible for local taxes and import duty but we will do our best to minimise these. If you have any questions email us on email@example.com
- 25% discount for sizes Baby to Medium Child (7-9 years).
- 15% per cent discount for sizes 3XS (large child) to XS.
- 10% surcharge for sizes XL and above.
Our website will give you a basic size suggestion based on your weight (not your height). This suggestion is normally correct but if you are particularly tall or short, the size may need altering. Although we will check the size you have chosen and make suggestions, we cannot take responsibility for the size you choose. This needs to be done by checking the measurements on our size chart. Ideally check them against an existing pair of shorts.
All Christmas, courier and postal deliveries tend to become slower than any other time of the year. Customers should order by around 12 December.